Fair Return Policy
Every ordered product at Ukulele Threads is created to order, just for you. Because they are custom made, returned goods cannot be resold and are donated or thrown away. Promise: * If we make a mistake, we will send you a replacement or refund your money. * If you make a mistake with your order, call us and we will see what we can reasonably do to help you get the shirt you want. Should a mistake arise, we kindly ask that you contact us within30 days to coordinate an acceptable solution. Please include your order number and a detailed explanation of the problem. You can contact our service team by writing an e-mail to Sales@UkuleleThreads.com or call (347)4-DeMont.
Still haven’t received your merchandise yet?
After your order has been shipped you will receive an e-mail confirming the shipment. If – whatever the reason – you feel that your order has not been received in the proper timeframe, please contact us at Sales@UkuleleThreads.com. We kindly ask that should this be the case, you let us know no later than 6 weeks after ordering.